Now let's get down to the nuts and bolts of it.
Active reflective listening upgrade#
Yes, you already know how reflective listening can upgrade your working relationships. When you repeat them back, they might have a change of heart about them. Call it “thinking out loud.” If the person you are speaking to is doing that, you might find that their proposals aren't fully formed. It gives the speaker a chance to reflectĪll too many of us speak before we have thought ideas through. When you use reflective listening, you give the other person the chance to clear up any possible confusion.
Some people are poor communicators and you may think they're saying one thing, when they're saying quite the opposite. When you're speaking with someone else, you won't always understand exactly what they mean. That's a positive move, as it allows you to build strong and robust workplace relationships. By paraphrasing the message back to them and checking that you understand, you make them feel heard.
When a colleague is speaking to you, they want you to understand their point - regardless of whether you agree with it or not. Using reflective listening increases your chance of remembering the details of a conversation. Chances are, when you're speaking to a coworker, you miss vital information. According to research by Harvard Business Review, after listening to a talk, people tend to remember just 25% of what was said. You might think you're a great listener, but few of us are. Don't believe us? Take a look at the benefits of reflective listening: It ensures you're on the same page If you're hoping to work more smoothly with your colleagues, you should adopt this key strategy. Now that you understand what reflective listening is, let's chat about the benefits of this approach. By communicating their message back to them, you can be certain that you have understood it. Before you do that, though, you should make sure that you've understood them. For example, if a coworker is telling you a process isn't working - and you think that it is - you might rush to set them straight. While that may sound simple enough, the main challenge comes when you want to respond to what the person has said. The general idea is that you comprehend whatever it is the other person is telling you and then double-check that you're on the same page. This communication approach means listening to what a person has to say and then repeating it to them to ensure that you have understood them completely. What is reflective listening?įirst up, let's take a look at a reflective listening definition. As if that weren't enough to whet your appetite, we're also going to dive into some of the best reflective listening examples. In the following guide, we'll take a look at what reflective listening is, the benefits it can bring, and how you can try it for yourself. Changing your conversational approach could be the answer. That's a noble goal… but what about what they have to say? If you're uber busy checking that they understand your point, you may miss their point entirely. You might have a lot to say about a certain subject and want to make sure that the other person catches your drift.
Much of the time, when you are speaking to another person, you're solely focused on getting your point across. That's where the art of reflective listening comes in handy. Whether you're having a catch-up with your manager or a quick head-to-head with a coworker, it's vital that you understand one another.
Good communication is the foundation of any working relationship. Boost your communication skills with this simple and effective approach!
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